What do advisors have to say about their firms? All the insight, the ratings and the candid comments from the June 2012 issue of Investment Executive newspaper.
May 24, 2012
What do advisors have to say about their firms? All the insight, the ratings and the candid comments from the June 2012 issue of Investment Executive newspaper.
May 24, 2012Pablo Fuchs, senior editor of Investment Executive, and Clare O’Hara, reporter, discuss the results of the 2012 Dealers’ Report Card and why “firms feel just right to advisors”. They outline the key finding’s of this year’s survey. They spoke at the TSX Broadcast Centre in Toronto.
Although dealer firms still have work to do, the majority of advisors surveyed say their firms are offering exactly the right mix of services to make them happy
Dissatisfaction with client account statements
How advisors rated their firms
Dealers that keep advisors in the loop and make themselves available received top ratings from reps
When it comes to support for wealth-management services, advisors want a comprehensive mix
When dealer firms have solid staff in place in their back office and compliance departments to provide support in an accurate, timely and helpful manner - and they do it all free of errors - this pleases advisors to no end
There has been a shift in the expectations advisors have about their firm's promotional tactics in this post-financial crisis environment now, firms' branding strategies are becoming more important, as is marketing support for advisors' practices
Firms that haven't restored their grid and bonus payouts to pre-recessionary levels garnered the most displeasure from their advisors. In contrast, advisors were most pleased at dealers that offer a balance among support, independence and payouts
When it comes to providing support for financial planning, some firms' ratings rose because of technological improvements to their financial planning software, better education and training, as well as increased flexibility
This Report Card summarizes data from each of the Brokerage, Dealers' and Bank reports, looking at the trends across the financial advice industry
This year's research reveals how well the Big Six are meeting branch advisors' need for coaching, fair pay and effective tools
Advisor satisfaction across most of the 11 full-service and mutual fund dealers in the Report Card has held steady or improved compared with 2023
The Report Card, which has been published for more than 30 years, explores the concerns and needs of investment advisors in Canada as their firms…