Ellen’s Positive Notes

This recurring column by Ellen Bessner is designed to lighten the mood during tough times.

December 1, 2020

Video: Think small to feel better

  • December 1, 2020 December 15, 2020
  • 15:41

Build client trust through each team member

  • May 19, 2020 May 19, 2020
  • 17:33

How to build client trust during the pandemic and beyond

  • May 12, 2020 May 12, 2020
  • 16:45

What your clients should include in their personal continuity plans

  • May 5, 2020 May 5, 2020
  • 17:19

Developing a personal continuity plan

  • April 28, 2020 May 4, 2020
  • 17:04

Our giant dog

  • April 21, 2020 April 21, 2020
  • 17:46

Pandemic, stress and luxury

  • April 14, 2020 April 15, 2020
  • 17:13

How to write meaningful emails to clients

  • April 7, 2020 April 7, 2020
  • 16:55

How to listen to your clients

  • March 31, 2020 March 31, 2020
  • 16:49

Preparing for the second phone call

  • March 23, 2020 March 23, 2020
  • 17:03