Demand for advice, strong markets to drive growth in client assets
Fund investors paid front-end loads, moved into fee-based accounts sooner than expected, regulators alleged
When it comes to educational tools, advisors’ needs vary across firms
Certain clients overcharged, others undercharged, due to recordkeeping glitch
Respondents to FSRA survey had mixed views on how they preferred to pay financial advisors
Digital tools are important to advisors, but often fall short in performance
Back-office snafu meant clients didn't get discounts on standard fees
The firm agreed to a $157,500 fine and will repay 6,000 affected clients
SRO fine pales against firm's $32-million remediation plan
The SRO provides clarity ahead of new year-end requirements, noting how products, fees and even ESG should be discussed