In examining dozens of agents, Ontario’s regulator identified 334 “business practice” issues
FSRA's consultation also includes insurers' related obligations to ensure agent suitability
One weak area was application processing for prospective mortgage brokers and insurance agents
The proposal complements the guidance on fair treatment of customers
About 40% were escalated for further investigation
New approach will end reliance on insurers' internal calculation models
Low rates, risks and regulation will weigh on earnings and drive higher prices
Regulator received 52 complaint forms over a period of 10 months
Ontario’s new insurance regulator releases draft priorities and budget
Ontario’s new insurance regulator will raise the standards of transparency and conduct not only in the province, but nationally