In part 2 of this series, Ellen Bessner, a partner with Cassels, Brock and Blackwell LLP in Toronto, says clients don’t like to be surprised. She describes how an advisor can avoid surprises by being transparent with clients. She spoke with Gavin Adamson at the TMX Broadcast Centre.
Association's Policies 8 and 9 have significant implications for the industry
Are brokerage firms getting ahead of the IDA when setting internal policies?